Freshdesk raises $31m from new and existing backers


freshdeskIndian customer support software provider Freshdesk has secured a $31m investment from existing backers Tiger Global and Accel Partners and new investor Google Capital.

Back in 2012 Tiger and Accel provided $5m to the company to extend its product features and expand its global support team.

The company plans to float in 2017, CEO and co-founder Girish Mathrubootham told Reuters. He said Freshdesk was not looking for fresh funding until the end of this year, but “investors were willing to offer significant premiums, so we took it.”

Accel partner Shekhar Kirani said, “The world is truly flat now, so it does not matter the company is based. Freshdesk has a good product, which makes it a good investment for us.

Earlier this year Google Capital led an $85m financing round for consumer finance information business Credit Karma.

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