The round was also supported by existing investors Sequoia Capital and Carmel Ventures.
The company’s technology leverages customer data and crowd sourcing analytics to predict customer intent and offer personalized services and recommendations.
Lightspeed partner Yoni Cheifetz said, “We engaged with Personetics and its existing investors because we were impressed with their technology, the high level of expertise the Personetics’ management team brings to the table, and their ability to deliver a solution to the financial sector that provides immediate value to their customers while reducing customer services costs.”
Lightspeed, which is headquartered in Menlo Park, currently has more than $2bn in commited capital under management. It is currently investing from its $675m venture fund Lightspeed IX..
Earlier this month the firm led a $33m Series B round for enterprise resource planning software company Kenandy.
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