Lithium Technologies, a platform that enables companies to engage with their customers using social media, has completed a $53.4m Series D round of financing led by new investors New Enterprise Associates (NEA) and SAP Ventures.
The latest funding round also includes additional investments from all existing investors, including Benchmark Capital, DAG Ventures, Emergence Capital, Greenspring Associates, Shasta Ventures and Tenaya Capital.
The financing round will accelerate Lithium’s growth and cement its position in the market for cloud-based social customer experience services, the company said in a statement.
Significant recent investments by NEA include Workday and Groupon. The firm also recently joined Accel Partners and FirstMark Capital in a $30m Series C financing round for Lot18, a New York-based artisanal food and wine retailer.
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